Privacy Policy

We collect information you provide directly to us, information generated through your use of the Service, and information from your device when you access RoleForge.

Examples include:

• Account information (such as email address, username, and account identifiers).
• User content you create or submit (such as characters, worlds/campaigns, notes, uploads, and other text or information you enter into the Service).
• AI feature inputs and outputs (such as prompts/inputs you provide and the content generated for you).
• Payment information (such as subscription status and billing details). Payments are processed by third-party payment processors (for example, Stripe). We do not store full payment card numbers ourselves.
• Usage and device data (such as IP address, browser/device type, approximate location derived from IP, pages viewed, and interactions with the Service).

Please do not submit sensitive personal information (such as government identifiers, health information, or financial account details) through the Service.

We use information we collect to:

• Provide and operate the Service (including authentication, account management, gameplay features, and AI features).
• Process subscriptions and transactions and provide customer support.
• Improve and develop the Service, including debugging, analytics, and feature development.
• Maintain safety and security, prevent fraud/abuse, and enforce our Terms of Service.
• Communicate with you about your account, service-related updates, and important notices.

Where required by law (for example, certain cookies in certain regions), we will ask for your consent. Otherwise, we process information as necessary to provide the Service, comply with legal obligations, and pursue legitimate business interests such as security, service improvement, and protecting RoleForge and our users.

We do not sell your personal information. We may share information in the following situations:

• Service providers and processors who help us operate the Service (for example: hosting, authentication, analytics, AI providers, email, and payment processing). They are authorized to process information on our behalf for the purposes described in this policy.
• Legal and safety when we believe disclosure is necessary to comply with law, respond to lawful requests, protect the rights and safety of RoleForge, our users, or others, investigate fraud or abuse, or enforce our Terms.
• Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets (including as part of due diligence), subject to appropriate confidentiality protections.

We retain information for as long as necessary to provide the Service and for legitimate business purposes, such as maintaining security, preventing fraud and abuse, resolving disputes, enforcing our agreements, and complying with legal obligations.

If you request account closure, we may delete or de-identify certain information, but we may retain some information where required or permitted by law (for example, for security, backups, audit logs, legal compliance, or to enforce our Terms).

Cookies are small text files stored on your device that help us provide and improve our services. We use the following types of cookies: